Reprints Desk: Frequently Asked Questions

What is Reprints Desk?

• Reprints Desk is a service that provides faculty and grad students with the ability to order journal articles the University of New Hampshire Library does not have access to due to cancellation. Users receive these articles rapidly (within minutes) and the service is available 24/7. The library pays $30-$50 for each article delivered, so while there is currently no limit to the number of articles each user can request, we suggest users send requests to ILL (frequently delivered within hours) unless there is an urgent need for access.

How do I access Reprints Desk?

• When you find an article from a journal UNH doesn't subscribe to in the library catalog, a link will be generated that will say “Request a copy via Reprints Desk." If you click the “Find Article” link in PubMed, or the “Get it @ UNH Search” link from Google Scholar, you will be brought to a page in the library catalog that will offer them the Reprints Desk option. It should be noted that users must be signed into the library catalog to see the Reprints Desk link. You do not need a Reprints Desk account to request an article,  just enter your email address and hit the submit button.

Can it be used for all journal articles?

• Currently 2250 journals are available for Reprints Desk orders. These are the journals UNH has ended subscription access to through journal cancellation processes. Title access through Reprints Desk starts with the year of cancellation. If you click the “Request a Copy via Reprints Desk” link for an unavailable journal, you will be given the option to request the article from Interlibrary Loan.

Where will my article come from?

• PDF copy of the article
  • If the article is available from Reprints Desk, then you will receive a PDF copy of the article via email. 
• An open-access version of the article
  • If Reprints Desk detects that an open-access version of the article is available, you will be directed to where that is available. If the open-access copy of the article is not the version you want, Reprints Desk can still send you a PDF copy of the version of record.
• An interlibrary loan request
  • If the journal has not been turned on for the Reprints Desk service and if there are no open-access options available, then you will be directed to UNH Library's interlibrary loan Article Request form, with some fields already populated by data from Reprints Desk.

How long does it take to receive my order?

• Orders should be fulfilled within 24 hours or less.

How long do I have to download my journal article once I receive it?

• Once you are emailed your article link, you will have 30 days to download the content. It should be noted that you may only download the article once, so please make sure to save the article to your personal device to ensure future use.

Is there a limit on how many articles I can order?

• Currently, there is no limit.

Who should I contact if I run into a problem, or have questions, about Reprints Desk?

• Reprints Desk questions should be sent to ask@unh.libanswers.com