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Research Guides Standards and Best Practices

This guide will help you create a usable, readable and well designed guide for the University of New Hampshire. It lists standards, best practices, and guidelines to follow when creating and updating guides or webpages.

Break up Lengthy Explanations

Guides are more than lists. They are instructional tools, telling users not just where but how to do research, which often requires longer narrative or explanatory text. There is an inevitable tension between conflicting purposes: bulleted lists for quick findability, vs. sentences and paragraphs for explanation. Try to alternate modes: break up explanations with bullets, sub-headings, and other visual cues to group smaller "chunks" of information.

Sort Lists of Resources

As students tend to use the first resources listed, it can be helpful to list them in order of importance rather than alphabetically.

Think about other ways to arrange the sources. For example: from broad to narrow in subject scope; by date coverage; etc.

It is also best to keep lists of resources short – maybe highlight the top three to five key resources. You may also want to break up long lists of resources into different boxes, grouping similar ones together in smaller chunks.

Less is More!

Usability tests show that students are confused by excessive content. So, tabs, text, lists, number of pages and boxes should be kept to a minimum. 

There's no magic number, but if you have more than 7 or 8 resources in a single content box you should think about how it can divided into more than one box. 

Strive for usability, not comprehensiveness.

Minimize Print Resource Lists

Use the Book from the Catalog to highlight books

Keep mention of print books to a minimum, instead highlight ebooks.